Skip to content

Contact Us

Have a question, found a bug, or want to share feedback? We'd love to hear from you.

support@humphreychat.com

Frequently Asked Questions

Humphrey is an AI dating assistant that automates the busy work of NYC dating — venue planning, date prep, post-date debriefs, follow-up texts, and keeping track of who you’re seeing. Less time scrambling, more time connecting.

No — you can start chatting with Humphrey and use many of the AI skills without an account. But to unlock the full dating toolkit — saving connections, date planning, prep briefings, debriefs, trends, and personalized advice — you’ll need to sign up. It takes under 30 seconds with just an email.

ChatGPT forgets you exist between sessions. Humphrey remembers every person, every date, every detail — and the advice gets sharper over time. It’s also built on real NYC dating expertise, not generic knowledge, with tools like Resy search, date prep briefings, and text coaching built in.

Your data is encrypted, isolated to your account, and never used to train AI models. Delete anything and it’s gone permanently — no retention period.

Humphrey searches Resy for venues with real-time availability based on your date’s preferences, the neighborhood, and the vibe you’re going for. You book directly on Resy — Humphrey doesn’t store payment info or make reservations on your behalf.

Yes — when you plan a date with Humphrey, you can export it as a calendar event with one tap. It includes the venue, time, and who you’re seeing. Works with Apple Calendar, Google Calendar, or any app that supports .ics files.

Humphrey is built for NYC dating — venue suggestions, neighborhood intelligence, and Resy availability are strongest here. Core features (notes, briefings, text coaching, stats, trends) work anywhere, but NYC is home.

You can permanently delete your account and all associated data from the Settings page within the app. Once deleted, your data is permanently purged within 30 days.

Email us at support@humphreychat.com with a description of the issue or your feature idea. We read every message and respond as quickly as we can.

Troubleshooting

  • App not loading: Try closing and reopening the app. If the issue persists, check your internet connection and try again.
  • AI features not responding: AI features require an active internet connection. If the issue continues, try signing out and back in from Settings.
  • Notifications not working: Make sure notifications are enabled in your device Settings > Humphrey > Notifications.
  • Can't sign in: Verify your email address is correct. If you're still having trouble, contact us at support@humphreychat.com.

Policies

Humphrey is a product of Humphrey Technologies LLC.

© 2026 Humphrey Technologies LLC. All rights reserved.